Privacy Policy

Updated August 21, 2023

ONESTOP DISTRO LA LLC (“One Stop Distro LA,” “We,” or “Us”) is strongly committed to providing excellent service to all of our customers (“Users”), including respecting their concerns about privacy. We understand that visitors to our website or digital applications may have questions about whether and how our website or digital applications collect and use information, and we are committed to protecting your privacy. In support of this commitment, we only use personally identifiable information (“personal information” or “personal data”) that you provide in accordance with the terms outlined below.

This Privacy Policy (“Policy”) covers any personal information we obtain when you visit us, use our services, or access the features on the websites or digital applications that One Stop Distro LA LLC owns or controls (today or in the future), including our website and mobile application (together, the “Sites”). You can access the Sites in many ways, including from a computer or mobile phone, and this Policy applies regardless of the means of access.

This Policy also governs the use of personal information we obtain from you through any third-party website or application where we post content or invite your feedback or participation (“Third-Party Sites”). One Stop Distro LA LLC does not control the privacy policies or practices of Third-Party Sites or companies we do not own or control, and we are not responsible for their actions. We encourage you to review the privacy policies of any Third-Party Sites you visit.

1. Principles for Processing Personal Information

We respect your privacy and are committed to protecting your personal information in compliance with applicable laws and regulations. Accordingly, we observe the following principles:

• Personal data is processed fairly and lawfully

• Data is collected for specified, legitimate purposes

• Data is relevant, accurate, and not excessive

• Data is kept up to date and corrected when necessary

• Data is retained only as long as necessary

• Data is deleted or amended upon valid request

• Data is processed in accordance with individual legal rights

• Appropriate technical, physical, and organizational safeguards are implemented

In the event of a data breach, we will take prompt action and cooperate with applicable authorities in accordance with law.

2. Information We Collect

Personal Information

We may collect the following information when voluntarily provided:

• Full name

• Email address

• Mailing address

• Phone number

Users may browse the Sites anonymously. Refusal to provide personal information may limit access to certain features.

Non-Personal Information

We may collect non-identifiable information such as:

• Browser type

• Device information

• Operating system

• Internet service provider

• Usage behavior and site interactions

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. Users may disable cookies via browser settings; however, some site features may be unavailable.

Pixel Tags

Pixel tags (web beacons) may be used to evaluate marketing effectiveness and user engagement. Data collected may be combined with personal information when legally permitted.

3. How We Collect Information

We collect information when Users:

• Visit our Sites

• Create an account

• Apply for employment

• Make a purchase

4. How We Use Collected Information

We use collected information to:

• Personalize user experience

• Process transactions

• Verify eligibility for promotions or rewards

• Improve customer service and site functionality

• Communicate promotions and updates

• Administer contests, surveys, or site features

• Send marketing emails or SMS messages (with opt-out options)

Employment applicant information may be used to evaluate qualifications and notify candidates of future openings.

5. How We Protect Your Information

We implement industry-standard security measures, including SSL encryption, to protect personal data from unauthorized access, disclosure, or misuse.

6. Secure Shopping and Payment Information

All transactions occur within secure, encrypted environments. While we strive to protect your data, no online transmission is guaranteed to be 100% secure.

7. Sharing Your Personal Information

We may share information with third parties to:

• Operate business functions

• Process payments and prevent fraud

• Verify eligibility for rewards

• Deliver marketing communications

Third parties are contractually restricted from using data for unauthorized purposes.

8. Third-Party Websites

We are not responsible for the content or privacy practices of third-party websites linked through our Sites.

9. Advertising

Advertising partners may use cookies to deliver targeted advertisements. This Policy does not govern third-party advertising cookies.

10. Children

Our Sites are not intended for individuals under 21 years of age. We do not knowingly collect information from minors.

11. Text/SMS and Email Communications

Text/SMS

Users may opt in at point-of-sale. Message and data rates may apply. Opt-out is available by replying STOP.

Email

Users may unsubscribe at any time using links provided in emails.

12. Notice to EU Residents

This Policy complies with GDPR and applicable EU data protection regulations regarding data transfers and processing.

13. Your Rights

You may request access, correction, or deletion of your personal information by contacting:

info@onestopdistrola.com

14. Enforcement and Dispute Resolution

Concerns regarding privacy violations may be reported to One Stop Distro LA LLC headquarters:

Los Angeles, USA
Email: info@onestopdistrola.com

15. California Privacy Rights

California residents may request disclosures regarding personal data sharing for marketing purposes by emailing info@onestopdistrola.com.

16. Obligations to Data Protection Authorities

We cooperate fully with regulatory authorities regarding privacy compliance and data protection obligations.

17. Consent and Policy Updates

Use of the Sites constitutes acceptance of this Policy. Updates may occur periodically, and continued use signifies acceptance of changes.

Contact Information

For questions or concerns, contact us at:
info@onestopdistrola.com